Terms Of Use

Terms Of Use For Products

Terms and Conditions

These terms and conditions ("Terms") govern your purchase and use of the products offered by Digitopia. By purchasing our products, you agree to abide by these Terms. Please read them carefully.

• Products

  Digitopia provides AdTech products, including but not limited to digital signage kiosks and related accessories.

• Customer Responsibilities

  • Customers must provide accurate and complete information for order fulfillment.
  • Customers are responsible for ensuring proper use, installation, and compliance with local regulations related to the purchased products.

• Payment

  • Payment terms will be outlined on the invoice provided by Digitopia.
  • Full payment must be made prior to shipping unless otherwise agreed upon in writing.
  • Late or non-payment may result in additional fees or order cancellation.

• Shipping and Delivery

  • Shipping timelines will be specified during the purchase process.
  • Digitopia is not liable for delays caused by courier services or unforeseen circumstances.

• Return and Refund Policy

  Returns and refunds are subject to the terms outlined in Digitopia’s Refund Policy.

• Warranty

  • Digitopia provides a limited warranty for its products, as specified in the product documentation.
  • Warranty claims must be submitted in accordance with the process outlined in the product warranty terms.

• Intellectual Property

  • Digitopia retains ownership of all intellectual property related to its products, including design, software, and branding.
  • Customers may not replicate or modify these products without prior written consent.

• Confidentiality

  Both parties agree to keep confidential any proprietary or sensitive information disclosed during the purchase process.

• Termination of Agreement

  • Either party may cancel the purchase agreement before the order is shipped.
  • Cancellation fees may apply as outlined in the purchase contract.

• Force Majeure

  Digitopia is not liable for any failure or delay in performance due to events beyond its reasonable control, such as natural disasters, acts of terrorism, or government actions.

• Governing Law - gotta ask Ajit

  These Terms and the contractual relationship between the parties shall be governed by the laws of India, without regard to its conflict of law principles, and the exclusive jurisdiction for any legal proceedings shall be the courts in Hyderabad, Telangana.

• Amendments

  Digitopia reserves the right to update or modify these Terms at any time. Customers will be notified of any changes.

• Contact Information

  For inquiries or assistance, please contact Digitopia at info@ebanitech.com.

Refund and Return Policy

Thank you for purchasing from Digitopia. We strive to ensure satisfaction with your purchase. Please review our refund and return policy carefully.

• Eligibility for Returns/Refunds

  • Refunds or returns are accepted on a case-by-case basis.
  • Requests must be submitted in writing to info@ebanitech.com within 30 days of the purchase date.

• Valid Reasons for Refunds/Returns

  • Products damaged during shipping with documented evidence.
  • Products with manufacturing defects.
  • Incorrect items received compared to the order placed.

• Process for Returns/Refunds

  To initiate a return or refund request, email info@ebanitech.com with the subject line "Return/Refund Request - [Product Name]" and include:

  • Your name and contact information.
  • Order/invoice number.
  • Description of the issue and reasons for the request.
  • Supporting documentation (photos/videos of the product and packaging).

• Review and Approval

  • Digitopia will review your request within 7 business days.
  • Additional details may be requested.
  • Approval or denial of requests is at Digitopia’s discretion.

• Refund Issuance

  • Approved refunds will be processed within 30 business days from the date of approval.
  • Refunds will be issued to the original payment method.

• Non-Refundable Circumstances

  • Buyer’s remorse or changes in preference after delivery.
  • Damage caused by improper use or installation.
  • Delays or issues caused by incomplete or incorrect information provided by the customer.
  • Products customized to the customer's specifications.

• Contact Information

  For inquiries or assistance with returns and refunds, contact info@ebanitech.com .

Digitopia reserves the right to update this policy at any time. Customers are encouraged to review the policy periodically to stay informed.

Terms Of Use For AdSure

Terms and Conditions

These terms and conditions ("Terms") govern your use of the services provided by Digitopia. By engaging in our services, you agree to abide by these Terms. Please read them carefully.

• Services

  Digitopia provides advertising solutions, including but not limited to the placement of advertisements on various surfaces, and public spaces.

• Client Responsibilities

  • Clients must develop accurate customer segmentations for the successful execution of advertising campaigns.
  • Clients are responsible for obtaining any necessary permissions, licenses, or approvals related to the content of their advertisements.

• Payment

  • Payment terms will be outlined in the invoice provided by Digitopia.
  • Non-payment may incur additional fees or result in the suspension of services.

• Refund Policy

  Refunds are subject to the terms outlined in the AdSure Refund Policy.

• Intellectual Property

  Digitopia retains ownership of all intellectual property rights related to its services, including but not limited to advertising materials and technologies.

• Confidentiality

  Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of the engagement.

• Termination

  • Either party may terminate the agreement in writing with a notice period as specified in the contract.
  • Termination fees may apply as outlined in the contract.

• Force Majeure

  Digitopia is not liable for any failure or delay in performance due to events beyond its reasonable control, including but not limited to natural disasters, acts of terrorism, or government actions.

• Governing Law

  These Terms and the contractual relationship between the parties shall be governed by the laws of India, without regard to its conflict of law principles, and the exclusive jurisdiction for any legal proceedings shall be the courts in Hyderabad, Telangana.

• Amendments

  Digitopia reserves the right to update or modify these Terms at any time. Clients will be notified of any changes.

• Contact Information

  For inquiries or assistance, please contact Digitopia at info@ebanitech.com .

By engaging in our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Digitopia reserves the right to refuse or terminate services to any client who violates these Terms.

AdSure Refunds/Cancellations

Thank you for choosing Digitopia for your advertising needs. We appreciate your trust and are committed to providing a high-quality service. Please read our refund policy carefully to understand the terms and conditions.

• Refund Eligibility

  • Digitopia offers refunds on a case-by-case basis.
  • Refund requests must be submitted in writing to info@ebanitech.com within 15 days of the advertising campaign start date.

• Valid Reasons for Refund:

  • Advertisements not displayed as per the agreed schedule and locations.
  • Technical failures or malfunctions that significantly impact the effectiveness of the campaign.
  • Any discrepancies between the delivered service and the agreed-upon terms outlined in the contract.

• Refund Process

  • To initiate the refund process, please send an email to info@ebanitech.com with the subject line "Refund Request - [Your Company Name]."

  • Include the following details in your email:

    • Your name and contact information
    • Invoice number
    • Details of the issue and reasons for the refund request.
    • Supporting documentation, such as photographs or videos, if applicable

• Review and Approval

  • Once we receive your refund request, our team will thoroughly review the provided information.
  • We may contact you for additional details or clarification.
  • Refunds will be approved or denied at the discretion of Digitopia.

• Refund Issuance

  • If a refund is approved, it will be processed within 7 business days from the date of approval.
  • Refunds will be issued using the same method as the original payment.

• Non-Refundable Circumstances

  • Changes in marketing strategy, goals, or preferences after the campaign has started.
  • Force majeure events, including but not limited to natural disasters, political unrest, or acts of terrorism.
  • Any issues arising from inaccurate or incomplete information provided by the client.
  • Digitopia is a non-click medium, hence we don't guarantee any performance metrics such as Clicks, Sales, Revenue and so on. Non-performance due to brand side or creative issues don't qualify for refund.

• Contact Information

  For refund inquiries or assistance, please contact us at info@ebanitech.com .

Digitopia reserves the right to amend this refund policy without prior notice. It is the responsibility of clients to review and stay informed about any changes.

Terms Of Use For AdReach

Terms and Conditions

These terms and conditions ("Terms") govern your use of the services provided by Digitopia. By engaging in our services, you agree to abide by these Terms. Please read them carefully.

• Services

  Digitopia provides advertising solutions, including but not limited to the placement of advertisements on various surfaces, and public spaces.

• Client Responsibilities

  Clients are responsible for obtaining any necessary permissions, licenses, or approvals related to the content of their advertisements.

• Payment

  • Payment terms will be outlined in the invoice provided by Digitopia.
  • Non-payment may incur additional fees or result in the suspension of services.

• Refund Policy

  Refunds are subject to the terms outlined in the AdReach Refund Policy.

• Intellectual Property

  Digitopia retains ownership of all intellectual property rights related to its services, including but not limited to advertising materials and technologies.

• Confidentiality

  Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of the engagement.

• Termination

  • Either party may terminate the agreement in writing with a notice period as specified in the contract.
  • Termination fees may apply as outlined in the contract.

• Force Majeure

  Digitopia is not liable for any failure or delay in performance due to events beyond its reasonable control, including but not limited to natural disasters, acts of terrorism, or government actions.

• Governing Law

  These Terms and the contractual relationship between the parties shall be governed by the laws of India, without regard to its conflict of law principles, and the exclusive jurisdiction for any legal proceedings shall be the courts in Hyderabad, Telangana.

• Amendments

  Digitopia reserves the right to update or modify these Terms at any time. Clients will be notified of any changes.

• Contact Information

  For inquiries or assistance, please contact Digitopia at info@ebanitech.com .

By engaging in our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Digitopia reserves the right to refuse or terminate services to any client who violates these Terms.

AdReach Refunds/Cancellations

Thank you for choosing Digitopia for your advertising needs. We appreciate your trust and are committed to providing a high-quality service. Please read our refund policy carefully to understand the terms and conditions.

• Refund Eligibility

  • Digitopia offers refunds on a case-by-case basis.
  • Refund requests must be submitted in writing to info@ebanitech.com within 15 days of the advertising campaign start date.

• Valid Reasons for Refund

  • Technical failures or malfunctions that significantly impact the effectiveness of the campaign.
  • Any discrepancies between the delivered service and the agreed-upon terms outlined in the contract.

• Refund Process

  • To initiate the refund process, please send an email to info@ebanitech.com with the subject line "Refund Request - [Your Company Name]."

  • Include the following details in your email:

    • Your name and contact information
    • Invoice number
    • Details of the issue and reasons for the refund request.
    • Supporting documentation, such as photographs or videos, if applicable

• Review and Approval

  • Once we receive your refund request, our team will thoroughly review the provided information.
  • We may contact you for additional details or clarification.
  • Refunds will be approved or denied at the discretion of Digitopia.

• Refund Issuance

  • If a refund is approved, it will be processed within 7 business days from the date of approval.
  • Refunds will be issued using the same method as the original payment.

• Non-Refundable Circumstances

  • Changes in marketing strategy, goals, or preferences after the campaign has started.
  • Force majeure events, including but not limited to natural disasters, political unrest, or acts of terrorism.
  • Any issues arising from inaccurate or incomplete information provided by the client.
  • Digitopia is a non-click medium, hence we don't guarantee any performance metrics such as Clicks, Sales, Revenue and so on. Non-performance due to brand side or creative issues don't qualify for refund.

• Contact Information

  For refund inquiries or assistance, please contact us at info@ebanitech.com .

Digitopia reserves the right to amend this refund policy without prior notice. It is the responsibility of clients to review and stay informed about any changes.

Terms Of Use For AdsForGood

Terms and Conditions

These terms and conditions ("Terms") govern your use of the services provided by Digitopia. By engaging in our services, you agree to abide by these Terms. Please read them carefully.

• Services

  Digitopia provides advertising solutions, including but not limited to the placement of advertisements on various surfaces, and public spaces.

• Client Responsibilities

  Clients are responsible for obtaining any necessary permissions, licenses, or approvals related to the content of their advertisements.

• Payment

  • Payment terms will be outlined in the invoice provided by Digitopia.
  • Non-payment may incur additional fees or result in the suspension of services.

• Refund Policy

  Refunds are subject to the terms outlined in the AdReach Refund Policy.

• Intellectual Property

  Digitopia retains ownership of all intellectual property rights related to its services, including but not limited to advertising materials and technologies.

• Confidentiality

  Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of the engagement.

• Termination

  • Either party may terminate the agreement in writing with a notice period as specified in the contract.
  • Termination fees may apply as outlined in the contract.

• Force Majeure

  Digitopia is not liable for any failure or delay in performance due to events beyond its reasonable control, including but not limited to natural disasters, acts of terrorism, or government actions.

• Governing Law

  These Terms and the contractual relationship between the parties shall be governed by the laws of India, without regard to its conflict of law principles, and the exclusive jurisdiction for any legal proceedings shall be the courts in Hyderabad, Telangana.

• Amendments

  Digitopia reserves the right to update or modify these Terms at any time. Clients will be notified of any changes.

• Contact Information

  For inquiries or assistance, please contact Digitopia at info@ebanitech.com .

By engaging in our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Digitopia reserves the right to refuse or terminate services to any client who violates these Terms.

AdsForGood Cancellations

Thank you for choosing Digitopia for your advertising needs. We appreciate your trust and are committed to providing a high-quality service. Please read our cancellation policy carefully to understand the terms and conditions.

• Cancellation Process

  • To initiate the cancellation process, please send an email to info@ebanitech.com with the subject line "Cancellation Request - AdsForGood."

  • Include the following details in your email:

    • Your name and contact information
    • Details of the issue and reasons for the cancellation request

• Review and Approval

  • Once we receive your cancellation request, our team will thoroughly review the provided information.
  • We may contact you for additional details or clarification.
  • Cancellation will then be approved within 7 working days.

• Contact Information

  For refund inquiries or assistance, please contact us at info@ebanitech.com .

Digitopia reserves the right to amend this refund policy without prior notice. It is the responsibility of clients to review and stay informed about any changes.